Optic LED FAR Red Bloom Enhancer Array 120w - Dimmable (UV/IR)

Optic LED growers love that we have the warranty parts right on our website for free so existing customers can order a part for their light at any time and of course free of cost. Most parts ship-out with a 2day USPS Priority mail shipment and the growers are able to have their light back to 100% within 2 day of ordering their part. If you need help finding out the problem you just email our team at WarrantyClaim@opticLEDGrowLights.com and we will direct you.

During the 10 year warranty period , Optic LED will support you to repair your Light fixture that is defective. Optic LED covers costs to send you the needed part needed to fix your light. You can order your free parts at any time just make sure it matches your original order name. Most parts also  have a video that shows you how to "Plug in the Part". These lights are engineered with less than 10 different components so it makes it very easy to figure out the problem and plug in the new part. 

To file a warranty claim contact us at warrantyclaim@opticledgrowlights.com

What is NOT Covered

This 10 year warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, neglect, exposure to excess moisture or other acts of nature. This warranty does not cover any damage, deterioration or malfunction resulting from the modification of this product, any unauthorized tampering with this product.

How to make a Warranty Claim

In order to enforce the rights under this warranty, the original purchaser must notify Optic LED of a warranty claim by emailing Optic LED

• 2-4 pictures of the light, one of the sticker on the top of the light
• A video would be helpful if it makes it easier to show the problem
• brief description of the problem.
• the name you ordered under
• your current shipping address.

Where do I email my Warranty Claim information?

USA ORDERS: warrantyclaim@opticledgrowlights.com

The Optic LED representative will request 2-3 photos showing defect and the light in its entirety so they can submit an official warranty claim. Its very important that we receive a picture that shows the defect up close but also pictures that show the light in its entirety. Once the claim is submitted with the correct photos a response back on the warranty claim will take 1-2 business days.
  
When the response comes back from your claim you will get a resolution plan to get your light back up and running at 100% in a timely manner. Our light is designed with all plug and play connectors so growers can easily plug in a new part if anything ever happens helping avoid costly down time or having to pay to send your light in for repair.