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Shipping & Returns

Returns/Exchanges. If you are unsatisfied with your purchase, you have the option to return many items within 30 days of it being delivered. Made to order item sales are final. Shipping/freight charges are not subject to refund Our standard shipping costs will be deducted from your refund. Please see our full return policy at the bottom of this page.

Please note: We process all website orders Monday - Friday, 7 am - 4 pm. If you placed an order over the weekend or after hours, it will not get processed until the next business day.

Rightbud is pleased to announce we are offering free, everyday shipping to all customers in the lower 48 states (some items excluded from this offer).

RightBud and its employees reserve the right to change shipping prices without prior notice. In rare cases, depending on the customer's credit card issuer, international fees may be charged. Neither RightBud nor its employees are liable for these additional charges. Please contact your bank regarding these additional charges as more often times than not they will gladly reverse these fees.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment
If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@rightbud.com

Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to sales@rightbud.com and we will process an insurance claim on your behalf.

Cancellations & Refunds
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped.  If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges plus a 15% restocking fee. Refunds will only be issued to the original credit card that you use when placing your order.

Returns & Exchanges
All returns/exchange policies must abide by the following return policies. Merchandise must be in original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories.

Brand Warranty Returns
Amare Technologies 5 Years All Sales Final. No Returns.
Black Dog LED 5 Years 90 day return to Black Dog LED LLC. Must be "as new" condition.
BloomBoss LED 1 Year/3 Years 30 day return to BloomBoss. Must be "as new" condition.
California Lightworks 3 Years 90 day return to California Lightworks. Must be "as new" condition.
CenturionPro Solutions 10 Years All Sales Final. No Returns.
Cirrus LED Systems 5 Years 90 day return to Cirrus LED Systems. Must be "as new" condition.
Dealzer Lifetime All Sales Final. No Returns.
DL Wholesale 1 Year
All Sales Final. No Returns.
Extract Craft 1 Year
All Sales Final. No Returns.
EZTrim 1 Year All Sales Final. No Returns.
G8LED 2 Years 90 day return to Dorm Grow. Must be "as new" condition.
High Tech 1 Year
All Sales Final. No Returns.
Johnson Grow Lights 3 Years 30 day return to Horticulture Light Group. Must be "as new" condition.
Kind LED 3 Years 90 day return to Kind LED. Must be "as new" condition.
MasterPress 1 Year All Sales Final. No Returns.
NextLight LED 5 Years 30 day return to NextLight. Must be "as new" condition.
NugSmasher Limited Lifetime All Sales Final. No Returns.
Pure Pressure 1 Year All Sales Final. No Returns.
Rosinbomb 1 Year Electonic/5 Year Structural All Sales Final. No Returns.
Rosin Industries 1 Year Electonics Returns accepted within 30 days of shipment arriving if unused
Rosin Tech Products 1 Year All Sales Final. No Returns.
Sasquash Limited Lifetime All Sales Final. No Returns.
Secret Jardin 1 Year All Sales Final. No Returns.
Simply Rosin 1 Year All Sales Final. No Returns.
SHO Industries Depends on model All Sales Final. No Returns.
SuperCloset 3 Years 30 day return to SuperCloset. Must be "as new" condition
Tom's Tumble Trimmer 1 Year All Sales Final. No Returns.
TrimBag 30 Days All Sales Final. No Returns.
Triminator 2 Years All Sales Final. No Returns.
Trimpal 1 Year All Sales Final. No Returns.
Trimpro 1 Year All Sales Final. No Returns.
Twister 3 Years 30 day return. Must be "as new" condition.
Zoom Technologies 1 Year All Sales Final. No Returns.

 

All shipping returns are to be paid in full by the customer
Unwanted products may be returned with prior authorization by contacting us at sales@rightbud.com

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