Rosineer 3" X 5" Pre-Press Mold / Puck Maker

Warranty & Return Policy

We want you to be completely satisfied with your purchase. We will replace, refund, or issue credit for merchandise returned in unused condition.

Rosineer.com warrants that, for a period of two (2) years from the date of shipping, merchandise shall be free from defects in materials and workmanship under normal use provided such merchandise is correctly installed, used, and maintained. This warranty shall not apply to products that have been subject to misuse, abuse, neglect, or improper storage, handling, maintenance, or any custom modifications.

If you have a problem with your order or an item you received, please email us at support@rosineer.com during the warranty period explaining the issue in details, attaching supporting documentation, and stating your order number. This information will help us to make sure your problem is handled correctly. Depending on the situation and at the sole discretion of Rosineer, we may send you replacement parts with instructions on how to change them or ask you to send the press back to us for free replacement or repair. The product, or parts thereof, will be repaired or replaced and shipped back to you free of charge.

The warranty doesn't cover the parts that were modified, altered in any way, misused, abused, or neglected. The warranty doesn't cover normal wear and tear and consumable parts such as lamps, lubricants, etc. Rosineer will not cover the damage to the parts that were caused by providing incorrect power to the equipment and/or modifying the AC power cord.  You are responsible for all expenses associated with non-warranty repairs. 

Purchasers' of Rosineer products exclusive remedy for breach of this warranty shall be the replacement or repair (at Rosineer sole discretion) of any defective press returned to us within the warranty period. In no event, Rosineer shall be liable for any incidental or consequential damages or loss of profits or for any other damages not withstanding that Rosineer may have been advised that such damage may be likely to occur.

The foregoing is the Rosineer exclusive warranty and is in lieu of all other warranties, expressed or implied, including warranties of merchant-ability or fitness for any purpose. Rosineer shall not be liable to a buyer on any claim of negligence or for any manufacturer's strict liability on any merchandise. No one is authorized by Rosineer to change the forgoing provisions or assume any obligations or liabilities for Rosineer.

Shipping

We are proud to offer SHIPPING on MOST orders of $100 or more ($200 or more for AC Infinity) with a physical address (no P.O. Boxes) within the contiguous United States. Please note some exceptions do apply.

That means everywhere in the United States besides Alaska, Hawaii, and Puerto Rico. If you live in one of these locations, please contact us for a shipping quote.

Please note: We process all website orders Monday - Friday, 7 am - 4 pm. If you placed an order over the weekend or after hours, it will not get processed until the next business day.

Price Match Guarantee

We work very hard to ensure that we offer the absolute lowest prices online.

That means that if you find any authorized online retailer that has a lower price than us, just let us know and we'll match their price!

Please note some restrictions apply and this does NOT apply to any auction, discounter, or market platform including eBay, Amazon, Alibaba, AliExpress, etc.

For additional details please see our full Price Guarantee Policy here.