PhotonTek LED Daisy Chain Cable (RJ12 to 0-10V)

Warranty & Return Policy

WARRANTY

P-TEK LEDs all have market leading long-term warranties. Reflecting their durability and longevity to produce great results time and time again with no maintenance.

The warranty term is full 5 years beginning on the date of purchase. Misuse, abuse, or failure to follow manufacturers instructions are NOT covered. Any changes or adaptions to the product of any kind will void the warranty.

P-TEK will, at our discretion, repair or replace products covered under this limited warranty. To request warranty services, you must return the unit with your proof of purchase to your place of purchase, within the warranty period.

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Shipping

We are proud to offer SHIPPING on MOST orders of $100 or more ($200 or more for AC Infinity) with a physical address (no P.O. Boxes) within the contiguous United States. Please note some exceptions do apply.

That means everywhere in the United States besides Alaska, Hawaii, and Puerto Rico. If you live in one of these locations, please contact us for a shipping quote.

Please note: We process all website orders Monday - Friday, 7 am - 4 pm. If you placed an order over the weekend or after hours, it will not get processed until the next business day.

Price Match Guarantee

We work very hard to ensure that we offer the absolute lowest prices online.

That means that if you find any authorized online retailer that has a lower price than us, just let us know and we'll match their price!

Please note some restrictions apply and this does NOT apply to any auction, discounter, or market platform including eBay, Amazon, Alibaba, AliExpress, etc.

For additional details please see our full Price Guarantee Policy here.